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Performing a factory reset on your SureFlap DualScan Microchip Cat Door

Find out how to remove all pets from the memory and return the cat flap to its factory settings.


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Schering-Plough Animal Health Limited. SureFlap Ltd is a UK registered company. SureFlap Ltd trades as Sure Petcare. Registered No.06399085

©2026 Merck & Co.Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and do not replace veterinary care.

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