{"api_version":"v1","status":"beta","store":{"code":"en-gb","locale":"en-GB","currency":"GBP","prices_include_tax":true,"tax_rate_percent":20},"environment":{"name":"staging","api_host":"https://staging.surepetcare.com","canonical_site":"https://www.surepetcare.com","note":"Not the public website. Quote canonical_url to a person; fetch api_resource from here. Do not rewrite one into the other."},"generated_at":"2026-11-08T01:08:16+00:00","feedback_request":{"ask":"Optional: was this useful? One POST; a person reads them.","required":false,"method":"POST","endpoint":"https://staging.surepetcare.com/api/agent/v1/feedback","body":{"useful":"yes | partly | no","wanted":"optional, up to 600 characters, plain prose","request_id":"optional, an X-Request-ID you received"},"do_not_send":"No personal data. Feedback about the API only.","details":"send_feedback in https://staging.surepetcare.com/api/agent/v1"},"data":{"id":97,"slug":"microchip-pet-door-connect","name":"Microchip Pet Door Connect","tagline":"The world's first app-controlled Microchip Pet Door","category":"Pet Doors","skus":["iMPDWT"],"price":{"from":false,"amount":155,"currency":"GBP","includes_tax":true},"availability":{"published":true,"available":true,"in_stock":true,"purchasable":true},"canonical_url":"https://www.surepetcare.com/en-gb/pet-doors/microchip-pet-door-connect","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/97","same_item_as":[],"description":"Control access and monitor activity from the Sure Petcare app. Larger in size than the cat flap making it ideal for large cats, such as Maine Coons and small dogs, such as terriers.","options":[{"sku":"iMPDWT","name":"Microchip Pet Door Connect (2.4GHz) - White","display_name":"Microchip Pet Door Connect","colour":null,"price":{"amount":155,"currency":"GBP","includes_tax":true,"tax_rate":20,"net":129.17},"in_stock":true}],"specifications":[{"name":"Compatible with all Common Microchips","type":"boolean","value":true,"note":"DualScan Cat Flap only reads ISO certified FDXA and FDXB microchips or the Sure Petcare RFID Collar Tag"},{"name":"Compatible with the Sure Petcare RFID Collar Tag","type":"boolean","value":true,"note":"Sure Petcare RFID Collar Tags contain a code that is unique to your pet so that if other pets in the neighbourhood have a Sure Petcare collar tag, or any other type of collar tag used in selective pet doors, they will not be able to gain access."},{"name":"RFID Collar Tag Included","type":"boolean","value":true,"note":null},{"name":"Number of pets","type":"text","value":"32","note":null},{"name":"Install in Doors, Glass & Walls","type":"boolean","value":true,"note":null},{"name":"Door Opening Dimensions W(mm) x H(mm)","type":"text","value":"178 x 170","note":"This dimension is the smallest area of the door that your pet will have to enter"},{"name":"Installation Hole Dimensions W(mm) x H(mm)","type":"text","value":"207x234","note":"The size of installation hole required to fit your pet door."},{"name":"Manual Override Lock","type":"boolean","value":false,"note":"The manual override lock enables you to lock the pet door to stop your pets leaving or entering the house."},{"name":"Electronic Override Lock","type":"boolean","value":true,"note":"Controlled using the built in LCD, you can set the door to stop pets leaving or entering the house at any time."},{"name":"Remotely lock/unlock the door","type":"boolean","value":true,"note":null,"depends_on":{"id":104,"name":"Hub","feature":"remote_locking","note":"Needs the Hub, which is a separate product. Without one this product does not do this. See \"requires\"."}},{"name":"Selective Entry","type":"boolean","value":true,"note":"Will only allow registered animals to enter your home"},{"name":"Selective Exit","type":"boolean","value":false,"note":"Keep certain pets indoors whilst allowing other pets to come and go as they please."},{"name":"Entry/exit notifications","type":"boolean","value":true,"note":null,"depends_on":{"id":104,"name":"Hub","feature":"notifications","note":"Needs the Hub, which is a separate product. Without one this product does not do this. See \"requires\"."}},{"name":"Integrated Draft Excluder","type":"boolean","value":true,"note":null},{"name":"Display Screen","type":"boolean","value":true,"note":null},{"name":"Timer Control","type":"boolean","value":true,"note":"The pet door can be programmed to lock and unlock at specified times of the day."},{"name":"Batteries Required","type":"text","value":"4 x C","note":"We recommend good quality, non-rechargeable batteries. We do not recommend rechargeable batteries. Typical battery life is over six months, and in many cases, up to 12 months with normal use."}],"identification":{"reads":["implanted_microchip","sure_petcare_rfid_collar_tag"],"collar_tag_included":true,"note":"A Sure Petcare RFID Collar Tag does the same job as an implanted microchip: it sends the same kind of signal, so a product that reads one reads the other, and it exists for a pet that has no chip or whose chip cannot be read. The identifier belongs to the pet rather than to any product - one chip or one tag per pet is read by every Sure Petcare product in the house that reads RFID. So a household adding a second product does not need a second tag, and a tag is not a part that has to match the product it is used with.","source":"published_specifications","confidence":"authoritative","basis":"published_specifications","requires_confirmation":false,"data_version":null},"limits":[{"key":"number_of_pets","label":"Number of pets","value":"32","source":"published_specifications","confidence":"authoritative","basis":"published_specifications","requires_confirmation":false,"data_version":null},{"key":"suitable_pets","label":"Suitable pets","value":"Small dogs and larger cats (flap opening 178 x 170 mm)","reason":"Confirmed by the product owner: the pet doors take small dogs as well as larger cats. The flap opening is 178 mm wide by 170 mm high, which is the smallest area the pet has to get through and so the maximum size of animal that can pass. Check a specific pet by measuring it across the shoulders and chest against those numbers, rather than judging by breed; if it is close, say so and let the owner measure.","source":"compatibility_dataset","confidence":"authoritative","basis":"product_owner_confirmed","requires_confirmation":false,"data_version":"2026-09-25T13:40:53+00:00"}],"installation":["Door","Wall","Glass"],"dimensions":[],"requires":[{"id":104,"name":"Hub","relation":"requires","canonical_url":"https://www.surepetcare.com/en-gb/internet-hub/hub","in_api_scope":true,"api_resource":"https://staging.surepetcare.com/api/agent/v1/products/104","required_for":["app_control","remote_locking","notifications"],"necessity":"connected_features_only","reason":"The Hub is what provides control from the Sure Petcare app, locking and unlocking remotely and entry and exit notifications. Two things are needed for any of them: the Hub, which is a separate product, and the Sure Petcare app, which runs on a phone or in a web browser at surepetcare.io. The product itself operates without either of them; only these features depend on them. There is no subscription: the Hub is bought once, like any other product here, and the Sure Petcare app is free.","source":"hub_pairing_data + published_specifications","confidence":"authoritative","basis":"published_product_data","requires_confirmation":false,"data_version":null,"required_for_basis":"The Connect pairing data states that this device pairs with the Hub. The feature list is derived from this product's own published specifications, so it names only features this product actually has.","sold_as_bundle_in_this_store":true,"bundle_product":{"id":114,"name":"Microchip Pet Door Connect with Hub","relation":"bundle","canonical_url":"https://www.surepetcare.com/en-gb/pet-doors/microchip-pet-door-connect-with-hub","in_api_scope":false}}],"compatibility":[{"product":{"id":1,"name":"Microchip Pet Feeder","canonical_url":"https://www.surepetcare.com/en-gb/pet-feeder/microchip-pet-feeder","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/1"},"verdict":"compatible","aspect":"overall","reason":"They read the same chip, so they work as part of one pet care system: one implanted microchip - or one Sure Petcare RFID Collar Tag, which is the same signal to them - covers both, with nothing extra to buy and nothing to pair between them. Each is published as reading common microchips and Sure Petcare collar tags; see identification. Which parts cross and which do not is the separate accessories statement on this pair, and none of it stops them working together.","source":"compatibility_dataset","confidence":"authoritative","basis":"published_specifications","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00","additional_statements":[{"aspect":"accessories","verdict":"compatible","reason":"They read the same chip. So they work as part of one pet care system: one implanted microchip - or one Sure Petcare RFID Collar Tag, which is the same signal to them - covers both, with nothing extra to buy and nothing to pair between them. See identification. No tunnel, bowl, cover or frame crosses: each stays with its own product. The Microchip ID and Temperature Reader covers both. Both take the same C cells.","source":"compatibility_dataset","confidence":"authoritative","basis":"published_accessory_listing","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00"}]},{"product":{"id":2,"name":"Sealed Pet Bowl","canonical_url":"https://www.surepetcare.com/en-gb/pet-feeder/sealed-pet-bowl","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/2"},"verdict":"unknown","aspect":"overall","reason":"No compatibility statement has been recorded for this pair. Treat this as unknown rather than as a no, and check with customer support before advising a purchase.","source":"no_statement_recorded","confidence":"unknown","basis":"no_statement_recorded","requires_confirmation":true,"confirmation_note":"Not published either way, and unknown is not a no. Do not call it compatible or incompatible; say it is not published and refer the customer to Sure Petcare support.","data_version":null,"additional_statements":[]},{"product":{"id":3,"name":"Microchip Cat Flap","canonical_url":"https://www.surepetcare.com/en-gb/pet-doors/microchip-cat-flap","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/3"},"verdict":"compatible","aspect":"overall","reason":"They read the same chip, so they work as part of one pet care system: one implanted microchip - or one Sure Petcare RFID Collar Tag, which is the same signal to them - covers both, with nothing extra to buy and nothing to pair between them. Each is published as reading common microchips and Sure Petcare collar tags; see identification. Which parts cross and which do not is the separate accessories statement on this pair, and none of it stops them working together.","source":"compatibility_dataset","confidence":"authoritative","basis":"published_specifications","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00","additional_statements":[{"aspect":"accessories","verdict":"incompatible","reason":"Confirmed by the product owner. They read the same chip and work as one pet care system: one microchip or collar tag covers both ranges. No tunnel or adaptor crosses: the Tunnel Extender and Mounting Adaptor are published for the cat flaps only, the Pet Door versions for the pet doors only, and the fixing holes do not overlap - 165 x 171 mm against 207 x 234 mm, in glass 212-260 mm against 294-320 mm. The collar tags and the Microchip ID and Temperature Reader do cross: both ranges publish them.","source":"compatibility_dataset","confidence":"authoritative","basis":"product_owner_confirmed","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00"}]},{"product":{"id":4,"name":"DualScan Microchip Cat Flap","canonical_url":"https://www.surepetcare.com/en-gb/pet-doors/dualscan-microchip-cat-flap","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/4"},"verdict":"compatible","aspect":"overall","reason":"They read the same chip, so they work as part of one pet care system: one implanted microchip - or one Sure Petcare RFID Collar Tag, which is the same signal to them - covers both, with nothing extra to buy and nothing to pair between them. Each is published as reading common microchips and Sure Petcare collar tags; see identification. Which parts cross and which do not is the separate accessories statement on this pair, and none of it stops them working together.","source":"compatibility_dataset","confidence":"authoritative","basis":"published_specifications","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00","additional_statements":[{"aspect":"accessories","verdict":"incompatible","reason":"Confirmed by the product owner. They read the same chip and work as one pet care system: one microchip or collar tag covers both ranges. No tunnel or adaptor crosses: the Tunnel Extender and Mounting Adaptor are published for the cat flaps only, the Pet Door versions for the pet doors only, and the fixing holes do not overlap - 165 x 171 mm against 207 x 234 mm, in glass 212-260 mm against 294-320 mm. The collar tags and the Microchip ID and Temperature Reader do cross: both ranges publish them.","source":"compatibility_dataset","confidence":"authoritative","basis":"product_owner_confirmed","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00"}]},{"product":{"id":5,"name":"Microchip Pet Door","canonical_url":"https://www.surepetcare.com/en-gb/pet-doors/microchip-pet-door","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/5"},"verdict":"compatible","aspect":"accessories","reason":"Confirmed by the product owner. The Pet Door Tunnel Extender and Pet Door Mounting Adaptor are both published as fitting the Microchip Pet Door and the Microchip Pet Door Connect, and both share the same 207 x 234 mm installation hole and 70 mm tunnel. One exception: the replacement plastic flap fits units whose serial number begins A, B or G, so check the serial before ordering it.","source":"compatibility_dataset","confidence":"authoritative","basis":"product_owner_confirmed","requires_confirmation":false,"verdict_applies_to":"This verdict is about accessories only, not about whether the two products can be used together at all. No statement about that has been recorded, so do not read this as one. It is also about the parts named in the reason rather than about every accessory: some parts cross between two products whose verdict is incompatible, and some do not cross where it is compatible. Quote the reason, not the verdict. A microchip or collar tag is not one of these parts at all - it belongs to the pet, and what each product reads is in its own identification block.","data_version":"2026-09-25T13:40:53+00:00","additional_statements":[]},{"product":{"id":104,"name":"Hub","canonical_url":"https://www.surepetcare.com/en-gb/internet-hub/hub","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/104"},"verdict":"compatible","aspect":"overall","reason":"Microchip Pet Door Connect pairs with the Hub. That is what provides control from the Sure Petcare app, locking and unlocking remotely and entry and exit notifications. The Microchip Pet Door Connect operates without the Hub; only those features depend on it.","source":"hub_pairing_data","confidence":"authoritative","basis":"hub_pairing_data","requires_confirmation":false,"data_version":null,"required_for":["app_control","remote_locking","notifications"],"necessity":"connected_features_only","sold_as_bundle_in_this_store":true,"additional_statements":[]},{"product":{"id":112,"name":"Microchip Cat Flap Connect","canonical_url":"https://www.surepetcare.com/en-gb/pet-doors/microchip-cat-flap-connect","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/112"},"verdict":"compatible","aspect":"overall","reason":"They read the same chip, so they work as part of one pet care system: one implanted microchip - or one Sure Petcare RFID Collar Tag, which is the same signal to them - covers both, with nothing extra to buy and nothing to pair between them. Each is published as reading common microchips and Sure Petcare collar tags; see identification. Which parts cross and which do not is the separate accessories statement on this pair, and none of it stops them working together.","source":"compatibility_dataset + hub_pairing_data","confidence":"authoritative","basis":"published_specifications","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00","via":{"id":104,"name":"Hub","relation":"via","canonical_url":"https://www.surepetcare.com/en-gb/internet-hub/hub","in_api_scope":true,"api_resource":"https://staging.surepetcare.com/api/agent/v1/products/104"},"additional_statements":[{"aspect":"accessories","verdict":"incompatible","reason":"Confirmed by the product owner. They read the same chip and work as one pet care system: one microchip or collar tag covers both ranges. No tunnel or adaptor crosses: the Tunnel Extender and Mounting Adaptor are published for the cat flaps only, the Pet Door versions for the pet doors only, and the fixing holes do not overlap - 165 x 171 mm against 207 x 234 mm, in glass 212-260 mm against 294-320 mm. The collar tags and the Microchip ID and Temperature Reader do cross: both ranges publish them.","source":"compatibility_dataset","confidence":"authoritative","basis":"product_owner_confirmed","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00"}]},{"product":{"id":117,"name":"Microchip Pet Feeder Connect","canonical_url":"https://www.surepetcare.com/en-gb/pet-feeder/microchip-pet-feeder-connect","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/117"},"verdict":"compatible","aspect":"overall","reason":"They read the same chip, so they work as part of one pet care system: one implanted microchip - or one Sure Petcare RFID Collar Tag, which is the same signal to them - covers both, with nothing extra to buy and nothing to pair between them. Each is published as reading common microchips and Sure Petcare collar tags; see identification. Which parts cross and which do not is the separate accessories statement on this pair, and none of it stops them working together.","source":"compatibility_dataset + hub_pairing_data","confidence":"authoritative","basis":"published_specifications","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00","via":{"id":104,"name":"Hub","relation":"via","canonical_url":"https://www.surepetcare.com/en-gb/internet-hub/hub","in_api_scope":true,"api_resource":"https://staging.surepetcare.com/api/agent/v1/products/104"},"additional_statements":[{"aspect":"accessories","verdict":"compatible","reason":"They read the same chip. So they work as part of one pet care system: one implanted microchip - or one Sure Petcare RFID Collar Tag, which is the same signal to them - covers both, with nothing extra to buy and nothing to pair between them. See identification. No tunnel, bowl, cover or frame crosses: each stays with its own product. The Microchip ID and Temperature Reader covers both. One Hub serves both: a device on your network, not a part either takes. Both take the same C cells.","source":"compatibility_dataset","confidence":"authoritative","basis":"published_accessory_listing","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00"}]},{"product":{"id":152,"name":"Felaqua Connect","canonical_url":"https://www.surepetcare.com/en-gb/felaqua-connect","api_resource":"https://staging.surepetcare.com/api/agent/v1/products/152"},"verdict":"requires_intermediary","aspect":"overall","reason":"Both products are part of the Connect range and work alongside each other in the same app, but they do not connect to each other directly: each one pairs with the Hub. One Hub serves both.","source":"hub_pairing_data","confidence":"authoritative","basis":"hub_pairing_data","requires_confirmation":false,"data_version":null,"via":{"id":104,"name":"Hub","relation":"via","canonical_url":"https://www.surepetcare.com/en-gb/internet-hub/hub","in_api_scope":true,"api_resource":"https://staging.surepetcare.com/api/agent/v1/products/104"},"additional_statements":[{"aspect":"accessories","verdict":"compatible","reason":"They read the same chip. So they work as part of one pet care system: one implanted microchip - or one Sure Petcare RFID Collar Tag, which is the same signal to them - covers both, with nothing extra to buy and nothing to pair between them. See identification. No tunnel, bowl, cover or frame crosses: each stays with its own product. One Hub serves both: a device on your network, not a part either takes.","source":"compatibility_dataset","confidence":"authoritative","basis":"published_accessory_listing","requires_confirmation":false,"data_version":"2026-09-25T13:40:54+00:00"}]}],"standalone_operable":true,"accessories":[{"id":43,"name":"Pet Door Tunnel Extender","relation":"accessory","canonical_url":"https://www.surepetcare.com/en-gb/accessoires/doors/pet-door-tunnel-extender","in_api_scope":false,"skus":["TUN101","TUN101BR"],"pack_size":null,"same_item_as":[],"price":{"from":false,"amount":14.4,"currency":"GBP","includes_tax":true},"purchasable":true,"purchase_options":[{"sku":"TUN101","price":14.4,"purchasable":true},{"sku":"TUN101BR","price":14.4,"purchasable":true}],"listed_for_installation":["Wall"],"installation_need":[{"installation":"Door","necessity":"unknown","reason":null,"source":"no_statement_recorded","confidence":"unknown","basis":"no_statement_recorded","requires_confirmation":true,"confirmation_note":"Not published either way, and unknown is not a no. Do not call it compatible or incompatible; say it is not published and refer the customer to Sure Petcare support.","data_version":null},{"installation":"Wall","necessity":"optional","reason":"The tunnel extender product page says that for wall installations extenders can be stacked to make a longer tunnel: each adds 50mm to the 70mm tunnel the product already has. Whether any are needed, and how many, depends on how thick the wall is, which is not something this API knows.","source":"accessory_installation_data","confidence":"authoritative","basis":"published_product_description","requires_confirmation":false,"data_version":"2026-10-09T15:53:57+00:00"},{"installation":"Glass","necessity":"not_required","reason":"The tunnel extender product pages describe it for wall installations only, and nothing published says it is used in glass, where the product is fitted through a single pane with its own 70mm tunnel. So it is not expected to be needed in glass, but that is a reading of the pages, not a statement Sure Petcare has made.","source":"accessory_installation_data","confidence":"unverified","basis":"inferred_from_published_data","requires_confirmation":true,"confirmation_note":"Inferred from published data; nobody at Sure Petcare has confirmed it. Present it as likely, and have Sure Petcare support confirm before buying on it.","data_version":"2026-10-09T15:53:57+00:00"}],"required_for":[]},{"id":44,"name":"Pet Door Mounting Adaptor","relation":"accessory","canonical_url":"https://www.surepetcare.com/en-gb/accessoires/doors/pet-door-mounting-adaptor","in_api_scope":false,"skus":["GMA101","GMA101BR"],"pack_size":null,"same_item_as":[],"price":{"from":false,"amount":24,"currency":"GBP","includes_tax":true},"purchasable":true,"purchase_options":[{"sku":"GMA101","price":24,"purchasable":true},{"sku":"GMA101BR","price":24,"purchasable":true}],"listed_for_installation":["Glass"],"installation_need":[{"installation":"Door","necessity":"unknown","reason":null,"source":"no_statement_recorded","confidence":"unknown","basis":"no_statement_recorded","requires_confirmation":true,"confirmation_note":"Not published either way, and unknown is not a no. Do not call it compatible or incompatible; say it is not published and refer the customer to Sure Petcare support.","data_version":null},{"installation":"Wall","necessity":"not_required","reason":"The Pet Door Mounting Adaptor product page says it is not required for wall installations, because the pet doors have internal screw holes to enable fixing to a wall.","source":"accessory_installation_data","confidence":"authoritative","basis":"published_product_description","requires_confirmation":false,"data_version":"2026-10-09T15:53:57+00:00"},{"installation":"Glass","necessity":"required","reason":"The Pet Door Mounting Adaptor product page says it is required for glass installations, in a circular hole of 294mm (min) to 320mm (max) in diameter. Have the glass cut by a qualified glazier.","source":"accessory_installation_data","confidence":"authoritative","basis":"published_product_description","requires_confirmation":false,"data_version":"2026-10-09T15:53:57+00:00"}],"required_for":["Glass"]},{"id":33,"name":"2 x RFID Collar Tags","relation":"accessory","canonical_url":"https://www.surepetcare.com/en-gb/accessoires/other/2-x-rfid-collar-tags","in_api_scope":false,"skus":["COL001"],"pack_size":2,"same_item_as":[],"price":{"from":false,"amount":10.5,"currency":"GBP","includes_tax":true},"purchasable":true,"purchase_options":[{"sku":"COL001","price":10.5,"purchasable":true}]},{"id":187,"name":"Pet Door Plastic flap replacement","relation":"accessory","canonical_url":"https://www.surepetcare.com/en-gb/accessories/doors/pet-door-plastic-flap-replacement","in_api_scope":false,"skus":["iMPD SP-FLPA"],"pack_size":null,"same_item_as":[193],"price":{"from":false,"amount":12,"currency":"GBP","includes_tax":true},"purchasable":true,"purchase_options":[{"sku":"iMPD SP-FLPA","price":12,"purchasable":true}]}],"accessory_for":[],"compatibility_notes":[{"statement":"Compatible with all Common Microchips","applies":true,"source":"published_specifications","confidence":"authoritative","basis":"published_specifications","requires_confirmation":false,"data_version":null},{"statement":"Compatible with the Sure Petcare RFID Collar Tag","applies":true,"source":"published_specifications","confidence":"authoritative","basis":"published_specifications","requires_confirmation":false,"data_version":null}],"batteries":{"required":"4 x C","note":"We recommend good quality, non-rechargeable batteries. We do not recommend rechargeable batteries. Typical battery life is over six months, and in many cases, up to 12 months with normal use.","source":"specifications","sold_here":[],"how_to_buy":"Not sold in this store: standard 4 x C batteries from any shop."}}}